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Website terms of use

Last updated 29 September 2026

The short version
  • These terms cover your use of this website, not the iTENTi service. The service is covered by the contract a clinic signs with us.
  • Nothing on this site is medical advice.
  • You may share our pages, but not copy our content or brand as your own.

1. About us

This website is run by Itenti Ltd, registered in England and Wales under company number 17377009, registered office 33 Holders Hill Drive, London, NW4 1NL. Contact: contact@itenti.com.

2. Using this site

By using this site you agree to these terms. If you don't agree, please don't use the site. You must not:

3. The iTENTi service

This site describes the iTENTi service in general terms. What a clinic actually receives, and the commitments we make about it, including data processing, security and service levels, are set out in our master services agreement and data processing agreement. If there is a conflict, those documents take priority over anything on this site.

4. Not medical advice

Nothing on this site is medical advice. The example conversations are illustrations. iTENTi itself does not give medical advice and passes clinical questions to clinicians.

5. Intellectual property

We, or our licensors, own the content, design, software and trade marks on this site, including the name and logo "iTENTi". You may view and print pages for your own use and share links to them. You may not reuse our content or brand without our written permission.

6. Accuracy

We work to keep the site accurate and up to date, but we don't promise that it is complete, current or free of errors, or that it will always be available. We may change or remove content at any time.

7. Links to other sites

Links to other websites are provided for convenience. We don't control those sites and are not responsible for their content or how they use your data.

8. Our liability

We provide this site free of charge and for information only. To the extent the law allows, we are not liable for any loss or damage arising from your use of it, including loss of profit, business or data.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law.

9. Privacy and cookies

Our privacy policy and cookie policy explain how we use personal data collected through this site.

10. Changes to these terms

We may update these terms. The date at the top shows when they last changed. Please check this page from time to time.

11. Law and courts

These terms are governed by the law of England and Wales, and its courts have exclusive jurisdiction. If you are a consumer living elsewhere in the UK or in the EU, you also keep the protection of the mandatory laws of the country where you live, and may bring proceedings there.