How it works

Pick a situation. Watch it handled.

What it never does

Give medical advice. Clinical questions always go to a clinician.

Reach another clinic's records. Every request is scoped to the clinic it came in on.

Most tools cover one slice. Your team covers the rest.

Comparison of iTENTi with single-channel tools, basic chatbots and reception staff alone
Capability		Single-channel tools	Basic chatbots	Reception team alone
Calls, email, WhatsApp and chat together	Yes	No	Partly	Yes
Books into your existing system	Yes	No	No	Yes
Checks identity before sharing details	Yes	Partly	No	Yes
Answers at 3am as well as 3pm	Yes	Partly	Yes	No
Keeps up when demand peaks	Yes	Partly	Partly	No
One view of each patient	Yes	No	No	Partly
Hands clinical questions to staff with context	Yes	No	Partly	Yes